Shipping policy

 

Processing Time: Orders are typically processed within 2-3 business days (excluding weekends and public holidays) from the date of order placement. Please note that processing times may vary during peak seasons or promotional events.

Shipping Methods: We offer the following shipping options for orders within Australia:

  1. Standard Shipping: Estimated delivery time of 3-4 business days 
  2. Express Shipping: Estimated delivery time of 1-2 business days.

(delivery may vary depending on location e.g. metro, regional or rural. Please allow extra time, if needed)

Shipping Costs: Shipping costs are calculated based on the weight of your order and your location. You can view the shipping cost during the checkout process before confirming your purchase.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the carrier's tracking portal.

Delivery Delays: While we strive to ensure timely deliveries, please note that unforeseen circumstances, such as extreme weather conditions or carrier delays, may impact delivery times. We appreciate your understanding in such situations.

Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for items delivered to an incorrect or incomplete address due to incorrect information provided by the customer.

International Shipping: At this time, we do not offer international shipping. 

Contact Us: If you have any questions or concerns regarding our shipping policy, please contact our customer service team at info@embodysb.com

This Shipping Policy is subject to change without notice. It is your responsibility to review this policy periodically.